The Peterborough Test

Sunny Birmingham again to see the Midlands and East team for Postwatch – thanks for travelling in – and a masterclass on the benefits of homeworking!

We coined the ‘Peterborough test’ for the new organisation. When mail delivery fell through the fllor in Peterborough (metaphorically speaking), Lynda and team were able to lobby for change. The test is: how will the new NCC spot where things are going wrong and campaign at the right level to put them right in cases like Peterborough? 

Steve, Shirley, Ros, me, Lynda, Dawnjan-2008-075.jpg

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