£1,000 in debt

Very good to be back and lots to move on. I visited the Northamption Dataforce call centre today that will transfer from energywatch to Consumer Direct under the new arrangements. Some of the calls I heard were enough to remind me pretty quick why campaigning is needed – someone registered as disabled turning to their company to ask what the best social tariff they should be on, and yet, today, finding out that they are £1,000 in debt when a better rate would have left them £500 better off. It should not happen, not to one person, not to so many.

if you missed it by the way (and I did being away), the Sun editorial from earlier this month is “The Sun Says: all power to consumer champion Ed Mayo. He’s got his work cut out combating every one of the million ways in which Brits are ripped off”.

Back to work then…

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